
In Yaser's Diary, Syria Relief and Development's Turkey Country Director, Yaser Alsaghrji, reports on his journeys into Syria to help those in need.
Our truck arrived in Hass early one afternoon after traveling a seemingly endless road. Hass is a small town in the Idlib region of Syria that is now controlled by the Free Syrian Army. It was lunchtime but neither Mustafa, the driver, nor I had any appetite--Mustafa was in a hurry to get back on the road before dark and I felt guilty about taking any time away from our mission: to help our partners distribute a large shipment of clothing, infant formula and other goods that had finally arrived from the U.S. after five months in transit. But now it was here and I was eager to help our partners distribute it.
At the distribution site, Mustafa and I were met by Abu Samer, a
well-respected figure in Hass who owns a plastic bag factory. The factory had
been sealed off for a year now, but he opened its doors for us to unload the
shipment of 263 boxes packed with clothing, mostly for women and children. Abu
Samer had a list of Hass families in need and we quickly began stuffing plastic
bags with clothing for each family. The long-closed factory became a beehive of
activity as Abu Samer, his wife, his two sons, their wives, and a young man from
the neighborhood all pitched in to help.
Before dark, we set out to deliver the goods only to realize how
our plan had failed to meet the families’ needs: people would open their bags
and realize the cherished clothing items were "too little" or
"too big" for their own individual family members.
We regrouped at Abu Samer's house to re-assess our plan. His
daughter-in-law, Layla, came up with a brilliant idea: “Why don’t we ask the
families to come to the factory and choose their own items?” Umm Samer and her
other daughter-in-law, Maha, thought it was a good idea, but the men were not
yet on board.
Since no one had any better ideas, Abu Samer asked us to return to
the families' homes and write out vouchers they could use to “buy” what they needed
at the factory the following day. We returned to the homes and knocked at each
door, this time asking how many people were in the family and then writing the
vouchers accordingly.
By the time we returned to the factory at 11 pm, the women of Abu Samer's
family had strung ropes throughout the factory and were hanging up clothes,
grouping them by gender and size. The boring gray abandoned factory was
beginning to look as colorful as Souk Al-Hamidiyeh, a renowned market in old
Damascus.
We worked to set up the factory under the dim light of a
generator; it took until one in the morning to finish. The men were exhausted,
but I could see how excited Umm Samer and her daughter-in-laws were.
At 7 am the next morning, a line formed outside the factory,
stretching for half a mile. “Abu Samer’s Mall” was a distance for many of the
townspeople to travel--and it really felt like a mall, with people
admiring the clothes, trying them on, giggling and enjoying themselves.

He looked at the crowd with misty eyes and said, “For the past 20
months all this town had heard were cries for help and wailing over the dead
and injured. Three Eids passed and
people didn't shop for their children let alone themselves.” Putting
his hand on Ali’s shoulder he looked him in the eye and continued, “I am not
going to let anybody ruin their happiness. Let them take their time and let
their kids enjoy this."

Two days after I left, Hass was heavily shelled by regime jets. I
watch videos online of children’s bodies dragged from under the rubble and
remembered the families I had encountered in the makeshift mall. Filling myself
with those happy memories was all I could do to bare the loss that this
beautiful town suffered.